Introduction
This privacy policy applies to Marsi Water, a South African company. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA).

Scope of policy
This policy applies to all personal information collected through our website. “Personal information” refers to information that identifies or could identify you, such as your name or contact details.

Consent
By using our website and submitting your information, you consent to the collection, use, and processing of your personal data as described in this policy.

What information we collect
We may collect the following personal information when you contact us through our website:

• Name
• Email address
• Telephone number

How we use your information
We use your information to:

• Respond to your enquiries
• Improve our services and website
• Send occasional promotional emails about our products or services
• Contact you for customer feedback or market research

Third-party analytics tools
We use third-party service providers (such as analytics tools) to help monitor and improve the performance of our website. These providers may use cookies or similar technologies to collect usage data.

Information sharing
We do not sell or share your personal information with third parties unless:

• You have given us permission
• We are legally required to do so

Security
We take reasonable and appropriate measures to protect your information against unauthorised access, loss, or misuse. This includes physical, electronic, and managerial safeguards.

Your rights under POPIA
You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update any inaccurate or incomplete information
• Withdraw your consent to the use of your personal information
• Object to certain types of processing

To make a request, please email us at sales@marsiwater.com. We may charge a small fee for access requests, as allowed under POPIA.

Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact us
If you have any questions about this privacy policy or how your information is handled, please contact us at sales@marsiwater.com.

Effective date: June 3, 2025